Most frequent questions and answers

If there is one or couple channels down pleas open a ticket in the Client panel if all your channels are down please open a ticket we will get right with you. 

View Step 15 in the FAQ’s page you can find them here.


You can find your login info by following these step Click the link below.



Before open a chat test your account off wifi on your phone at.


If it is working there look at some of the FAQ’s for trouble shooting before you open a chat at.


First you will need to download the at&t home networking suite.

Then look for active security and turn it off.